After our pilot, we asked everyone to “send us their feedback.” We got everything from detailed walkthroughs to “looks good.” Useful in very different ways. 😅
For the next round, I’m thinking of asking:
- What were you trying to accomplish?
- Where did you get stuck?
- What did you expect to happen?
- How did you work around it?
Is there anything you’d add—or remove—to keep the form short enough that people actually complete it?